iDentalSoft Frequently Asked Questions

iDentalSoft is a browser-based software, so you can access it from any internet-enabled device.

iDentalSoft is continuously maintained and monthly updated with new features, security enhancements, and compliance improvements.

Yes, iDentalSoft is responsive software, which means it can be easily used with any web-enabled device. Of particular importance is the ability for your practice to use tablets (iOS, Android, or Windows) in your operatories for perio charting, wireless radiography, and patient treatments. This approach simplifies operating room configuration and substantially cuts down on hardware costs and maintenance headaches.

Yes, you can attach scanned documents, reports, and images directly to patient and employee files within iDentalSoft, providing easy digital storage and quick access to important information within each record.

Yes, radiography images can be imported via iDentalSoft's integrated bridge so that all pertinent patient information is consolidated in one chart.

Yes, iDentalSoft has integrated bridge support to many radiography systems, including BioPak, Cerec, Cliniview, DataGrabber, Dexis, EvaSoft, Florida Probe, Paterson Imaging, ProImage, ProMax 3D, ProfSuni, Sidexis XG, Trophy, Tscan, VixWin, and XDR. If your radiography system is not listed, please contact our support team. We will work with you to create the bridge.

Yes, there are built-in pediatric periodontal charts, including features for documenting primary teeth, mixed dentition, and growth and development notes, allowing dental providers to accurately record and manage the unique clinical needs of pediatric patients.

The system can display customizable alerts and reminders for allergies, medical conditions, and required follow-up care.

Yes, iDentalSoft provides customizable clinical templates and forms, allowing you to tailor documentation to your practice’s unique needs.

iDentalSoft offers electronic prescription capabilities, so you can quickly and securely send prescriptions to pharmacies.

Yes. Each provider can manage schedules for up to 8 operatories, allowing for overlapping appointments and efficient utilization of resources.

Simply send us your raw data, and our team handles the entire migration, typically in a week. You can continue working in your current system during this process, and once data conversion is complete, we’ll help you go live with 1-on-1 training sessions.

iDentalSoft was created with the Multi-Office Practice in mind. Data can be easily shared among different locations without the need for tedious and time-consuming redundant data entry. Using our powerful role and location-based security settings, data access for different locations and providers can be configured however you like.

Yes, since iDentalSoft is cloud-based, you and your staff can securely access patient data and schedules from anywhere with an internet connection.

Yes, with our revolutionary, industry-first practice cloud system, your data is segregated and encrypted. Other cloud-based systems use shared databases to reduce hosting costs, but those leave all the pooled data vulnerable to attack. Our unique combination of database segregation, encryption, and multi-level access control creates a level of security unmatched by any of our competitors.

Yes, iDentalSoft has integrated support for filing electronic dental claims. After configuring your eClaim connection, iDentalSoft will transmit claims directly to your selected clearinghouse.

Yes, you can add, edit, and manage multiple insurance plans (primary and secondary) for each patient, as well as define responsible parties and relationships.

Not at all! Our user interface is so intuitive that most of our customers report that there is virtually no learning curve at all. Chances are you will be up and running right away, with no downtime for yourself or your staff.

Product updates are automatically applied in the cloud, ensuring you always have the latest features and security enhancements without manual updates.

Yes, you can request new features or enhancements by contacting our support email. Our team reviews all requests as we regularly release new versions and features based on user feedback.